Support

Aamdhani Technologies Private Limited

1. Contact Us

We are here to help with anything related to your Aamdhani account, your invoices, or your data. The fastest way to reach us is by email.

  • Email: support@aamdhani.com
  • Response time: We aim to respond within 2 business days.
  • Hours: Monday to Friday, 10:00 to 18:00 IST (excluding public holidays in India).

You can also reach us from inside the app: open Profile → Contact Support, which lets you describe the issue and attach a screenshot.

2. What to Include in Your Request

To help us resolve your issue on the first reply, please include:

  • The email address registered to your Aamdhani account.
  • The device and operating system you are using (for example, iPhone 14 running iOS 18).
  • The invoice number, if your question relates to a specific invoice.
  • A short description of what you expected to happen and what happened instead, plus a screenshot if possible.

Please do not send your password, full bank account number, or full PAN by email. Our team will never ask you for your password.

3. Common Questions

3.1 I did not receive my verification email

Check your spam or promotions folder first. You can request a new code from the verification screen in the app. If it still does not arrive, email us and we will verify your account manually.

3.2 I signed up with Google or Apple and want an app password

Open Profile → Set app password in the app. This lets you sign in with your email address and a password in addition to your existing sign-in method.

3.3 How do I unlock the app?

Aamdhani can be locked with your device screen lock, fingerprint, or face unlock. If you cannot get past the lock screen, make sure a screen lock is set up in your phone's own settings, then reopen the app.

3.4 How is my PAN and bank information protected?

Sensitive fields such as your PAN and bank account number are encrypted before they are stored, and are shown in masked form throughout the app. See our Privacy Policy for full details on how we handle your data.

4. Manage or Delete Your Account

You are in control of your data. You can request a copy of it, ask us to correct it, or delete your account entirely.

4.1 Deleting your account from the app

Open Profile → Delete Account and confirm. This permanently deletes your Aamdhani account together with your profile, invoices, uploaded signatures and photos, and any support requests linked to your account. This action cannot be undone.

4.2 Requesting deletion by email

If you cannot access the app, email support@aamdhani.com from the address registered to your account with the subject "Delete my account". We will verify your identity and complete the deletion within 30 days.

Some records may be retained for a limited period where Indian law or financial regulations require it. Anything retained for that reason is described in our Privacy Policy.

5. Privacy and Grievances

For questions about your personal data, or to raise a grievance under India's Digital Personal Data Protection Act, contact us at support@aamdhani.com and we will route your request to our Grievance Officer.